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Senior
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2
jobs
Experienced Project Manager | End to End Production E-Commerce Specialist
Tim Mears
,
London, Netherlands
Experience
Other titles
Skills
I'm offering
With over 14 years of experience in digital project management, I have successfully delivered innovative and impactful solutions for global brands across various industries. I specialise in e-commerce, front-end UX, design and development, DAM optimisation, and asset production and localisation at scale.
My recent role as a Project Manager at E-commerce Partner Program involved orchestrating the migration of marketplace retailers to an upgraded e-commerce platform, facilitating seamless communication between internal and external stakeholders, and contributing to increased conversion rates and improved sales performance. I also collaborated with a diverse range of independent marketplace partners, each with varying capabilities and resource availability, and ensured minimal disruption within tight timelines. Additionally, I leveraged data analysis and creative production skills to optimise processes and enhance efficiency in global asset production and market localisation.
I thrive in cross-functional teams, collaborating with multiple marketing departments, external agencies, and production partners to deliver top-tier activations. I excel in creative problem-solving, collaboration, and talent management, using agile and waterfall project management methodologies. I am passionate about creating value for clients and customers, and constantly learning new skills and technologies to stay ahead of the curve.
My recent role as a Project Manager at E-commerce Partner Program involved orchestrating the migration of marketplace retailers to an upgraded e-commerce platform, facilitating seamless communication between internal and external stakeholders, and contributing to increased conversion rates and improved sales performance. I also collaborated with a diverse range of independent marketplace partners, each with varying capabilities and resource availability, and ensured minimal disruption within tight timelines. Additionally, I leveraged data analysis and creative production skills to optimise processes and enhance efficiency in global asset production and market localisation.
I thrive in cross-functional teams, collaborating with multiple marketing departments, external agencies, and production partners to deliver top-tier activations. I excel in creative problem-solving, collaboration, and talent management, using agile and waterfall project management methodologies. I am passionate about creating value for clients and customers, and constantly learning new skills and technologies to stay ahead of the curve.
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2022 - 2023
freelance
Ecommerce Project Manager
adidas.
Led Complex Migration: Orchestrated the migration of marketplace retailers to an upgraded e-commerce platform. Facilitated seamless communication between internal and external stakeholders, including the internal product team, account leads, and senior management.
Enhanced Conversion: Skillfully advocated the benefits and opportunities of the new platform, contributing to increased conversion rates and improved sales performance.
Collaborative Expertise: Collaborated with a diverse range of independent marketplace partners, each with varying capabilities and resource availability. Successfully managed the migration within tight timelines, ensuring minimal disruption.
Issue Resolution: Worked closely with a third-party platform host to swiftly identify and resolve technical issues, reducing downtime and minimising sales loss during the critical cutover period.
Effective Team Management: Oversaw and managed an external team to ensure they met agreed-upon timings, fostering a productive and cohesive work environment.
Enhanced Conversion: Skillfully advocated the benefits and opportunities of the new platform, contributing to increased conversion rates and improved sales performance.
Collaborative Expertise: Collaborated with a diverse range of independent marketplace partners, each with varying capabilities and resource availability. Successfully managed the migration within tight timelines, ensuring minimal disruption.
Issue Resolution: Worked closely with a third-party platform host to swiftly identify and resolve technical issues, reducing downtime and minimising sales loss during the critical cutover period.
Effective Team Management: Oversaw and managed an external team to ensure they met agreed-upon timings, fostering a productive and cohesive work environment.
Ecommerce, Product Management, Project Management, Project Manager, Stakeholder Management, Internal communication, External communication, Migration
2021 - 2022
freelance
Subject Matter Expert
Philips Global.
Global DAM System Implementation: Spearheaded the successful implementation and optimisation of a new global Digital Asset Management (DAM) system. Streamlined processes and enhanced efficiency in global asset production and market localisation.
Data-Driven Insights: Developed customised dashboards and widgets to capture and analyse data, enabling the identification of inefficiencies in the global asset production and market localisation lifecycle. Utilised insights to optimise future toolkit and asset production, as well as the allocation of regional and market media budgets.
Stakeholder Management: Effectively managed senior stakeholders from IT, procurement, product management, and marketing. Orchestrated regular status updates to track progress, proactively addressed potential blockers, and aligned actions to facilitate timely system migration.
Standards and Training: Created comprehensive guidelines and conducted training sessions to communicate "meta-tagging, file-naming, and file management/structure" standards for both global and localised assets. Maintained data quality assurance standards, ensuring alignment among all stakeholders and users, both internal and external.
Data-Driven Insights: Developed customised dashboards and widgets to capture and analyse data, enabling the identification of inefficiencies in the global asset production and market localisation lifecycle. Utilised insights to optimise future toolkit and asset production, as well as the allocation of regional and market media budgets.
Stakeholder Management: Effectively managed senior stakeholders from IT, procurement, product management, and marketing. Orchestrated regular status updates to track progress, proactively addressed potential blockers, and aligned actions to facilitate timely system migration.
Standards and Training: Created comprehensive guidelines and conducted training sessions to communicate "meta-tagging, file-naming, and file management/structure" standards for both global and localised assets. Maintained data quality assurance standards, ensuring alignment among all stakeholders and users, both internal and external.
Digital Assets, Change management, Project Management, Project Manager, Project planning, Financial Management, Stakeholder Management, External communication, Internal communication, Asset Management, Quantitative analysis, Data Analysis, Product training, Training
2021 - 2021
freelance
Ecommerce Project Manager
Shopify | Ask Phil.
Strategic Partnering: Collaborated with independent businesses and SMEs to design, build and optimise both headless and traditional CMS-based Shopify e-commerce stores in line with brand objectives.
Client Relationship Building: Developed strong relationships with clients to deeply understand their challenges and objectives. Leveraged this understanding to identify opportunities for improvement.
Enhancing E-commerce: Worked closely with the in-house development team to recommend and integrate third-party SaaS applications. These integrations were strategically aimed at optimising customer acquisition, streamlining inventory management, enhancing payment systems, improving user analytics, and increasing customer retention and conversion rates.Strategic Partnering: Collaborated with independent businesses and SMEs to design, build and optimise both headless and traditional CMS-based Shopify e-commerce stores in line with brand objectives. Client Relationship Building: Developed strong relationships with clients to deeply understand their challenges and objectives. Leveraged this understanding to identify opportunities for improvement. Enhancing E-commerce: Worked closely with the in-house development team to recommend and integrate third-party SaaS applications. These integrations were strategically aimed at optimising customer acquisition, streamlining inventory management, enhancing payment systems, improving user analytics, and increasing customer retention and conversion rates.
Client Relationship Building: Developed strong relationships with clients to deeply understand their challenges and objectives. Leveraged this understanding to identify opportunities for improvement.
Enhancing E-commerce: Worked closely with the in-house development team to recommend and integrate third-party SaaS applications. These integrations were strategically aimed at optimising customer acquisition, streamlining inventory management, enhancing payment systems, improving user analytics, and increasing customer retention and conversion rates.Strategic Partnering: Collaborated with independent businesses and SMEs to design, build and optimise both headless and traditional CMS-based Shopify e-commerce stores in line with brand objectives. Client Relationship Building: Developed strong relationships with clients to deeply understand their challenges and objectives. Leveraged this understanding to identify opportunities for improvement. Enhancing E-commerce: Worked closely with the in-house development team to recommend and integrate third-party SaaS applications. These integrations were strategically aimed at optimising customer acquisition, streamlining inventory management, enhancing payment systems, improving user analytics, and increasing customer retention and conversion rates.
E-commerce, Project Management, Resource management, Operations, Web design, Web development, Saas, Product Management, Account management, Analytics, Business strategy
2021 - 2021
freelance
Creative Producer
Tommy Hilfiger.
Innovative Showcases: Spearheaded the creative concepting and development of captivating ".com showcase" experiences. These experiences engaged and delighted users, enabling them to immerse themselves in product offerings and brand partnerships, ultimately driving e-commerce success.
Cross-Functional Management: Managed a diverse team of third-party content creators, development teams, and in-house creative and design teams. This collaborative approach ensured the delivery of high-quality, on-brand digital content and platforms.
Resource and Project Management: Effectively handled budgeting, resource allocation, project timelines, and stakeholder management throughout the production lifecycle. Maintained brand integrity and alignment with Tommy Hilfiger's vision.
Cross-Functional Management: Managed a diverse team of third-party content creators, development teams, and in-house creative and design teams. This collaborative approach ensured the delivery of high-quality, on-brand digital content and platforms.
Resource and Project Management: Effectively handled budgeting, resource allocation, project timelines, and stakeholder management throughout the production lifecycle. Maintained brand integrity and alignment with Tommy Hilfiger's vision.
Web design, Web development, Web content, Social Assets, Social media content, Stakeholder Management, Digital project management, Resource management, Creative brifing
2020 - 2021
job
Senior Project Manager (Multiple Global Brands)
MediaMonks.
MediaMonks.
End-to-End Asset Creation: Led the end-to-end creation of digital assets, starting from initial brief through scoping, budgeting, and resource allocation. Oversaw creative development, production and transcreation across multiple digital and broadcast touchpoints, including animation, film, paid media formats (MPEG5), CRM, web (mobile and desktop) and app design and a design system for television broadcast. Clients were operating at global level and included PayPal, Eurovision, HP Omen, and Cisco WebEx.
Resource and budget Management: Sourced and managed the most suitable creative and production talent from a global talent network to deliver best in class creative productions. Tight deadlines and a fast-paced environment required speedy and reliable problem-solving whilst not compromising the highest quality work.
Global Client Engagement: Maintained direct contact with global clients, collaborating closely to create project plans and deliver scalable asset solutions across multiple digital platforms. Demonstrated a commitment to meeting client needs and delivering exceptional results.
Resource and budget Management: Sourced and managed the most suitable creative and production talent from a global talent network to deliver best in class creative productions. Tight deadlines and a fast-paced environment required speedy and reliable problem-solving whilst not compromising the highest quality work.
Global Client Engagement: Maintained direct contact with global clients, collaborating closely to create project plans and deliver scalable asset solutions across multiple digital platforms. Demonstrated a commitment to meeting client needs and delivering exceptional results.
Design, Branding, Project Manager, Cisco, Event, Transcreation, Streaming, Development, Online, Production, Manager
2020 - 2020
job
Digital Project Manager (Tommy Hilfiger Global)
Adventure Club.
Adventure Club.
High-Speed Collaboration: Thrived in the lightning-fast fashion industry, where agility and precision are paramount. Developed enduring relationships with the global marketing and e-commerce teams of Tommy Hilfiger, one of the world's largest fashion brands, and adapted to their rapid-paced environment.
Creative Leadership: Led a dynamic team of designers, motion designers, and creatives to conceptualize and visualize captivating web experiences. These experiences served as online destinations for all online paid activities, driving conversion and data capture without compromising quality.
Efficient Collaboration: Facilitated efficient collaboration between internal and external development teams once client approvals were obtained. Ensured that the brand e-commerce team remained closely aligned with all developments, guaranteeing integration with existing systems and maintaining brand consistency.High-Speed Collaboration: Thrived in the lightning-fast fashion industry, where agility and precision are paramount. Developed enduring relationships with the global marketing and e-commerce teams of Tommy Hilfiger, one of the world's largest fashion brands, and adapted to their rapid-paced environment. Creative Leadership: Led a dynamic team of designers, motion designers, and creatives to conceptualize and visualize captivating web experiences. These experiences served as online destinations for all online paid activities, driving conversion and data capture without compromising quality. Efficient Collaboration: Facilitated efficient collaboration between internal and external development teams once client approvals were obtained. Ensured that the brand e-commerce team remained closely aligned with all developments, guaranteeing integration with existing systems and maintaining brand consistency.
Creative Leadership: Led a dynamic team of designers, motion designers, and creatives to conceptualize and visualize captivating web experiences. These experiences served as online destinations for all online paid activities, driving conversion and data capture without compromising quality.
Efficient Collaboration: Facilitated efficient collaboration between internal and external development teams once client approvals were obtained. Ensured that the brand e-commerce team remained closely aligned with all developments, guaranteeing integration with existing systems and maintaining brand consistency.High-Speed Collaboration: Thrived in the lightning-fast fashion industry, where agility and precision are paramount. Developed enduring relationships with the global marketing and e-commerce teams of Tommy Hilfiger, one of the world's largest fashion brands, and adapted to their rapid-paced environment. Creative Leadership: Led a dynamic team of designers, motion designers, and creatives to conceptualize and visualize captivating web experiences. These experiences served as online destinations for all online paid activities, driving conversion and data capture without compromising quality. Efficient Collaboration: Facilitated efficient collaboration between internal and external development teams once client approvals were obtained. Ensured that the brand e-commerce team remained closely aligned with all developments, guaranteeing integration with existing systems and maintaining brand consistency.
Design, Project Manager, Spring, Workflow, Testing, Development, Campaign, Manager
2019 - 2019
job
Senior Project Manager (adidas Global)
TBWA.
TBWA.
Coordinate post production, translations, legal sign off and client approvals across all assets including;
Campaign film, ATL and online video / animation / interactive social and online content, stills and audio
Review workflow planning and resource allocation, manage internal stakeholders, client and external partners to deliver standout TTL campaign to global markets with activation toolkits and media guidelines.
Campaign film, ATL and online video / animation / interactive social and online content, stills and audio
Review workflow planning and resource allocation, manage internal stakeholders, client and external partners to deliver standout TTL campaign to global markets with activation toolkits and media guidelines.
Project Manager, Animation, Video, Movie, Workflow, Content, Audio, Online, Campaign, Production, Social, That you, Manager
2019 - 2019
job
Digital Project Manager (MAGNUM Ice Cream Global)
Unilever.
Unilever.
Multifaceted Oversight: Directed the development, optimisation, and maintenance of global brand.com(s), overseeing a complex network of 31 local brand teams, agencies, and internal teams.
Global Campaign Excellence: Spearheaded the development and delivery of global campaign assets, ensuring consistent brand representation across diverse markets.
Platform Enhancement: Implemented platform and digital product upgrades to enhance the performance of brand.com, optimising user experience (UX), content management systems (CMS), search engine optimisation (SEO), and page load speed.
Local Brand Empowerment: Built, optimised, and managed local brand.com's across 31 markets, sharing insights, challenges, and successes across the global network.
Agile Team Leadership: Managed a remote agile team of developers, designers, and project managers, setting backlogs and priorities to enhance the performance of underperforming local brand.com(s).
Innovation Collaboration: Collaborated with the innovation team to test and implement onsite tools and widgets, driving data acquisition, reducing site load speed, increasing user engagement with article content, and enhancing conversion rates through third-party e-commerce partners.
Regional Coordination: Oversaw site hand-offs to local brand and agency teams in 37 markets. Coordinated regional training, provided ongoing support, and offered coaching to ensure brand consistency and optimal site management.
Content Coordination: Coordinated "editorial" content planning and production across .com, social media, PR, and influencer channels to promote the annual brand event and key product launches, including events at Cannes.
Global Campaign Excellence: Spearheaded the development and delivery of global campaign assets, ensuring consistent brand representation across diverse markets.
Platform Enhancement: Implemented platform and digital product upgrades to enhance the performance of brand.com, optimising user experience (UX), content management systems (CMS), search engine optimisation (SEO), and page load speed.
Local Brand Empowerment: Built, optimised, and managed local brand.com's across 31 markets, sharing insights, challenges, and successes across the global network.
Agile Team Leadership: Managed a remote agile team of developers, designers, and project managers, setting backlogs and priorities to enhance the performance of underperforming local brand.com(s).
Innovation Collaboration: Collaborated with the innovation team to test and implement onsite tools and widgets, driving data acquisition, reducing site load speed, increasing user engagement with article content, and enhancing conversion rates through third-party e-commerce partners.
Regional Coordination: Oversaw site hand-offs to local brand and agency teams in 37 markets. Coordinated regional training, provided ongoing support, and offered coaching to ensure brand consistency and optimal site management.
Content Coordination: Coordinated "editorial" content planning and production across .com, social media, PR, and influencer channels to promote the annual brand event and key product launches, including events at Cannes.
Seo, Project Manager, Jira, UX, Product Manager, Test, Content, Confluence, Campaign, Manager
2018 - 2018
job
Digital Producer EMEA
adidas.
adidas.
End-to-End Creative Production: Coordinated planning and production of campaign photography, video and web assets. From scoping a brief taken from internal EMEA marketing teams, pre-production planning, managing studio and on-location shoots to post-production and market deployment. Assets created for CRM, .com, app, and brand and partner social channels, encompassing organic and paid formats.
Talent and Resource Procurement: Sourced and curated videographers, photographers, stylists, makeup artists, and crews. Ensured the seamless coordination of cast and crew, while also securing essential insurances, rights management, and licenses upfront.
Data-Driven Insights: Developed a comprehensive tracking matrix to monitor and report local campaign results to management, offering invaluable insights for strategic decision-making.
Localisation Leadership: Led the localisation of creative assets, ensuring consistent meta-tagging, adherence to established file naming conventions, and upload to DAM.
Commitment to Excellence: Demonstrated unwavering dedication to excellence, consistently delivering outstanding results that fuelled the success of adidas.
Talent and Resource Procurement: Sourced and curated videographers, photographers, stylists, makeup artists, and crews. Ensured the seamless coordination of cast and crew, while also securing essential insurances, rights management, and licenses upfront.
Data-Driven Insights: Developed a comprehensive tracking matrix to monitor and report local campaign results to management, offering invaluable insights for strategic decision-making.
Localisation Leadership: Led the localisation of creative assets, ensuring consistent meta-tagging, adherence to established file naming conventions, and upload to DAM.
Commitment to Excellence: Demonstrated unwavering dedication to excellence, consistently delivering outstanding results that fuelled the success of adidas.
Video, Photography, Producer, Management, Asset Management, Production, PPM, Portal
2017 - 2017
job
Heineken - Digital Manager
LATAM and N.America.
Feed into global ATL concept development, lead digital and production agencies to identify and optimise
opportunities across digital and social channels. Develop suite of global assets; video clips, imagery, master
copy, delivered with toolkit for markets to activate locally
● Single point of contact for LATAM and N.America (Heineken's largest market) to provide coaching, support and counsel to effectively deliver global activation/s; scale-up local campaign proposals
● Proactive and reactive brand guardianship, resolve inconsistencies, top-tier stakeholder management
opportunities across digital and social channels. Develop suite of global assets; video clips, imagery, master
copy, delivered with toolkit for markets to activate locally
● Single point of contact for LATAM and N.America (Heineken's largest market) to provide coaching, support and counsel to effectively deliver global activation/s; scale-up local campaign proposals
● Proactive and reactive brand guardianship, resolve inconsistencies, top-tier stakeholder management
Concept Development, Coaching, Video, Stakeholder Management, Management, Support, Development, Campaign, Production, Social, That you, UP, Manager
2010 - 2013
job
Digital Account Manager (Multiple P&G)
H+K Strategies UK.
● Develop and execute social media strategy across multiple flagship P&G brands at a global level
● Use real time and retrospective social media monitoring tools feed community management and PR teams with
● Use real time and retrospective social media monitoring tools feed community management and PR teams with
Social Media, Account Manager, Management, Pr, Community management, Monitoring, Community, Social, Manager, Social media monitoring
2009 - 2010
job
Senior Account Executive
Nokia.
Support accounts and project management teams; write briefs, project management and client sign off
Project Management, Management, Support
My education
2016
-
2019
University of East London
Bachelor, Media and Advertising
Bachelor, Media and Advertising
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