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Senior
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0
jobs
Kingsley
,
Nottingham, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - ?
job
Graduate Civil Engineer
Polypipe Civils Ltd.
Responsibilities:
• Drainage pipe and SUDS systems design work with, structural and hydraulic calculations.
• Working knowledge of MicroDrainage, Autocad, Revit design software.
• Report writing and liaising with various consultants on multiple projects.
• Carrying out value engineering and offer alternative solutions to schemes already specified.
• Drainage take offs and working bespoke projects for system design.
• Responding to customer requests for technical services or support
• Competent use of Microsoft Office.
• Produce standard details for the company / and or for submissions to site using AutoCAD.
• Liaison with R&D to provide technical input to new product developments.
• Experience with S278, S38, S106 and S104 design and the new SSG
• Knowledge of adoptable and private drainage systems design
• Drainage pipe and SUDS systems design work with, structural and hydraulic calculations.
• Working knowledge of MicroDrainage, Autocad, Revit design software.
• Report writing and liaising with various consultants on multiple projects.
• Carrying out value engineering and offer alternative solutions to schemes already specified.
• Drainage take offs and working bespoke projects for system design.
• Responding to customer requests for technical services or support
• Competent use of Microsoft Office.
• Produce standard details for the company / and or for submissions to site using AutoCAD.
• Liaison with R&D to provide technical input to new product developments.
• Experience with S278, S38, S106 and S104 design and the new SSG
• Knowledge of adoptable and private drainage systems design
Design, Writing, Autocad, R, Revit, Engineering, Support, System Design, Office, Software, Calculations, Customer, Autocad
2017 - 2018
job
Client Care Advisor
GBG.
• Client Care Advisor responsible for TfL client
• Problem solving, first line contact and response, customer service, sign posting, complaint handling and resolution and inter department liaison
• Increasing customer satisfaction and business
• Problem solving, first line contact and response, customer service, sign posting, complaint handling and resolution and inter department liaison
• Increasing customer satisfaction and business
Customer service, Service, Customer
2017 - 2017
job
Customer Service Officer
Robin Hood Energy.
• Customer service agent dealing with Residential customers
• Problem solving, payment arrangement, cash collection, complaint handling, sales, smart meter installations.
• Problem solving, payment arrangement, cash collection, complaint handling, sales, smart meter installations.
Customer service, Sales, Service, Agent, Customer
2016 - 2017
job
Customer Account Manager
SRC Transatlantic Ltd.
• Sign posting, problem solving, payment arrangement, cash collection, complaint handling
• Increasing customer satisfaction, maintaining collection targets by offering affordable solutions.
• Increasing customer satisfaction, maintaining collection targets by offering affordable solutions.
Account Manager, Manager, Customer
2013 - 2014
job
Customer Services Manager
Eon Energy Solutions Ltd.
• Customer service agent dealing with Small to Medium Enterprises
• Problem solving, payment arrangement, cash collection, complaint handling, sales
• Increasing customer satisfaction and business
• Problem solving, payment arrangement, cash collection, complaint handling, sales
• Increasing customer satisfaction and business
Customer service, Sales, Service, Agent, Manager, Customer
2010 - 2013
job
Business Development Manager
Reges Enterprise Ltd.
• Responsible for recruiting and supervision of employees
• Customer services, generating new business
• Responsible for delivering projects against agreed scope, budget, schedule & customer expectations. Doing this whilst supervising, directing & motivating teams of cleaners.
• Customer services, generating new business
• Responsible for delivering projects against agreed scope, budget, schedule & customer expectations. Doing this whilst supervising, directing & motivating teams of cleaners.
Business development, Budget, Supervision, Development, Manager, Customer
My education
Derby University
BSc, Civil Engineering (Minor in Design)
BSc, Civil Engineering (Minor in Design)
Institute of Civil Engineer
N/a, N/a
N/a, N/a
Chartered Institute of Building
N/a, N/a
N/a, N/a
Royal Institute of Chartered Surveyors
N/a, N/a
N/a, N/a
?
-
2019
University of Derby
MSc, Civil Engineering and Construction Management (Minor in Planning)
MSc, Civil Engineering and Construction Management (Minor in Planning)
?
-
2017
University of Derby
BSc, Civil Engineering
BSc, Civil Engineering
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