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Virtual Manager
Neha Sharma
,
Bangalore Urban, India
Experience
Other titles
Skills
I'm offering
.
Markets
United Kingdom
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Language
English
Fluently
Ready for
Available
My experience
2018 - ?
job
Manager
Capgemini Technology Services India Ltd.
Phone Bangalore, Karnataka
(+91) 9663477880 Working as Technical Domain Manager with Capgemini Technology Services India Ltd, for
E-mail
Cisco Systems as Tower Lead (Backup/Storage)for
[email protected]
entire Infra in Capgemini(150+ employees).
LinkedIn
Handling Automation, Backup and Storage
LinkedIn:
Teams of a team strength of 34 including both
https://www.linkedin.com
onshore and offshore.
/in/neha-sharma-84a46211
Managing a team who takes care of entire
backup solutions in Cisco.
Skills Team is fully agile with 40 + Sprints covered
successfully.
People Management Handling all new requirements, RFP's, solutioning for Vendor.
Service Delivery
Expanded cross-functional organizational
Operations Management capacity by collaborating across departments on
priorities, functions and common goals.
Scrum Master Controlled costs and optimized spending via
automation and technology upgrades.
Incident, Change & Maximized performance by monitoring daily
Problem Management
activities and mentoring team of 34 associates.
Business planning Applied customer feedback to develop process
improvements and support long-term business
Project Management
needs.
Budgeting Established and administered annual budget with effective controls to prevent overages, minimize
Customer service
burn rate and support sustainability objectives.
Analytical skills Evaluated employees strengths and assigned
tasks based upon experience and training.
Executed regular process updates to reduce
Software discrepancies.
Onboarded new employees, including training,
Veritas Netbackup
mentoring and new hire documentation.
Backup Exec Delivered feedback to decision-makers regarding
employee performance and training needs.
Dell EMC Avamar Improved operational planning and business
Operating Systems: Unix frameworks to enhance resource utilization and
and Windows reduce waste.
Prepared and recommended long-range plans
Storage: EMC for development.
VMAX, NAS, SAN Approved regular payroll submissions for
associates.
Automation: Cisco Storage
Propelled continuous improvements and Automation
strategically capitalized on current market trends,
Cohesity resulting in Developed and maintained
relationships with client.
CrashPlan
Applied performance data to evaluate and Dell EMC Data Domain improve operations, target current business
conditions and forecast needs.
Reviewed performance data to monitor and measure productivity, goal progress and activity
levels.
Raised performance in areas of sales,
management and operations by identifying and targeting areas in need of improvement.
(+91) 9663477880 Working as Technical Domain Manager with Capgemini Technology Services India Ltd, for
Cisco Systems as Tower Lead (Backup/Storage)for
[email protected]
entire Infra in Capgemini(150+ employees).
Handling Automation, Backup and Storage
LinkedIn:
Teams of a team strength of 34 including both
https://www.linkedin.com
onshore and offshore.
/in/neha-sharma-84a46211
Managing a team who takes care of entire
backup solutions in Cisco.
Skills Team is fully agile with 40 + Sprints covered
successfully.
People Management Handling all new requirements, RFP's, solutioning for Vendor.
Service Delivery
Expanded cross-functional organizational
Operations Management capacity by collaborating across departments on
priorities, functions and common goals.
Scrum Master Controlled costs and optimized spending via
automation and technology upgrades.
Incident, Change & Maximized performance by monitoring daily
Problem Management
activities and mentoring team of 34 associates.
Business planning Applied customer feedback to develop process
improvements and support long-term business
Project Management
needs.
Budgeting Established and administered annual budget with effective controls to prevent overages, minimize
Customer service
burn rate and support sustainability objectives.
Analytical skills Evaluated employees strengths and assigned
tasks based upon experience and training.
Executed regular process updates to reduce
Software discrepancies.
Onboarded new employees, including training,
Veritas Netbackup
mentoring and new hire documentation.
Backup Exec Delivered feedback to decision-makers regarding
employee performance and training needs.
Dell EMC Avamar Improved operational planning and business
Operating Systems: Unix frameworks to enhance resource utilization and
and Windows reduce waste.
Prepared and recommended long-range plans
Storage: EMC for development.
VMAX, NAS, SAN Approved regular payroll submissions for
associates.
Automation: Cisco Storage
Propelled continuous improvements and Automation
strategically capitalized on current market trends,
Cohesity resulting in Developed and maintained
relationships with client.
CrashPlan
Applied performance data to evaluate and Dell EMC Data Domain improve operations, target current business
conditions and forecast needs.
Reviewed performance data to monitor and measure productivity, goal progress and activity
levels.
Raised performance in areas of sales,
management and operations by identifying and targeting areas in need of improvement.
Development, Service, Technology, Windows, Offshore, Support, Monitoring, NAS, Backup, People management, Storage, Software, EMC, SAN, Forecast, Service Delivery, Manager, Customer, Mentoring, Scrum, Operations, Budget, Scrum master, Cisco, Agile, Training, Operations Management, Project Management, Unix, Automation, Sustainability, Management, Linkedin, Customer service, Sales, RFP
2012 - 2018
job
Technical Lead
IBM India.
Solution Architect and Team lead for Backup and Storage Team.
Managing SME's and IBM certified Architects for
various deliveries.
Leading team of 23 personnel focused on
implementing Backup and Recovery resolutions.
Utilized Agile methodology to keep operations
moving smoothly.
Maintained Backup hardware and software in good working order.
Delivered in-depth training, imparting knowledge
of best practices for protecting data and minimizing errors.
Oversaw variety of technical projects, including
budgets, milestones and team performance.
Oversaw installation of software programs and hardware systems to meet compliance
requirements.
Developed technical solutions to diverse Backup and recovery operational problems.
Managing SME's and IBM certified Architects for
various deliveries.
Leading team of 23 personnel focused on
implementing Backup and Recovery resolutions.
Utilized Agile methodology to keep operations
moving smoothly.
Maintained Backup hardware and software in good working order.
Delivered in-depth training, imparting knowledge
of best practices for protecting data and minimizing errors.
Oversaw variety of technical projects, including
budgets, milestones and team performance.
Oversaw installation of software programs and hardware systems to meet compliance
requirements.
Developed technical solutions to diverse Backup and recovery operational problems.
Operations, Agile, Training, Compliance, Hardware, Backup, Storage, Software, Tech lead
2011 - 2012
job
Backup Administrator
Goldstone Technologies LTD.
Worked as Subject Matter Expert in Cisco backup
team supporting the NA region designed to support the database, application, file system
backup environments within the enterprise
architecture.
Oversaw Backup and restore activities to maintain Backup success rate.
Support backups containing many databases such as DBBS, Oracle, SQL server, Unix, Mail
servers such as Exchange, Lotus Domino servers,
and 4000+ servers for the file system backups.
Troubleshooting complex backup issues, checking the backup SLA, media management, preparing
the capacity reports and tracking the trend
analysis of data growths and the tape usages.
team supporting the NA region designed to support the database, application, file system
backup environments within the enterprise
architecture.
Oversaw Backup and restore activities to maintain Backup success rate.
Support backups containing many databases such as DBBS, Oracle, SQL server, Unix, Mail
servers such as Exchange, Lotus Domino servers,
and 4000+ servers for the file system backups.
Troubleshooting complex backup issues, checking the backup SLA, media management, preparing
the capacity reports and tracking the trend
analysis of data growths and the tape usages.
Sql, Oracle, SQL Server, Exchange, Cisco, Unix, Database, Management, Architecture, Support, Backup, Server, Administrator, Enterprise
2006 - 2010
job
Engineer System Administrator
Backup.
Recovery
CSC India PVT Ltd (Now DXC)
Worked as a backup administrator supporting the EMEA region designed to support heterogeneous
Backup environment.
Installing and Configuring Master/Media and client servers in Enterprise domain.
Restoring the data from the tapes in Crisis and Disaster Situation.
Backup and restoring the file system, Database,
Application backups.
Troubleshooting complex backup issues.
Creating the necessary scripts for the SQL
backups and also for the restoration.
Design and schedule the backup policies as per
business need.
Writing small shell scripts for resolving reoccurring
problems such as unfreezing the frozen media.
Media management.
CSC India PVT Ltd (Now DXC)
Worked as a backup administrator supporting the EMEA region designed to support heterogeneous
Backup environment.
Installing and Configuring Master/Media and client servers in Enterprise domain.
Restoring the data from the tapes in Crisis and Disaster Situation.
Backup and restoring the file system, Database,
Application backups.
Troubleshooting complex backup issues.
Creating the necessary scripts for the SQL
backups and also for the restoration.
Design and schedule the backup policies as per
business need.
Writing small shell scripts for resolving reoccurring
problems such as unfreezing the frozen media.
Media management.
Design, Sql, Writing, Database, Management, Support, Backup, Administrator, Enterprise
My education
Birla Institute of Technology And Science
Masters, Software Systems
Masters, Software Systems
West Bengal University
Bachelors, Electronics & Communications
Bachelors, Electronics & Communications
Topper in College
N/a, Engg
N/a, Engg
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