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Advisor
Timea Uduojie
,
Watford, United Kingdom
Experience
Other titles
Skills
I'm offering
Accomplished and motivated technical client support specialist. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of customer services. Optimum troubleshooting and problem solving abilities developed. Excellent telephone manner and both written and verbal communication skills. Able to use my own initiative to achieve company objectives. Known for a personable approach to clients and co-workers. Versatile and learns new tasks/skills quickly. Excellent listening skills.
Markets
United Kingdom
Language
German
Fluently
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
job
Director
unknown.
Local food charity - coordinating operations and volunteers. Working closely with other
charities and retailers donating surplus food. It is a complex role that requires agile
thinking and an ability to multitask and requires great communication skills.
charities and retailers donating surplus food. It is a complex role that requires agile
thinking and an ability to multitask and requires great communication skills.
Operations, Agile, It
2014 - ?
freelance
Freelance graphic designer
Isidian Designs.
Roles and responsibilities: creating and selling digital content for various platforms/
customers.
customers.
Content
2008 - ?
job
Playstation customer advisor
SITEL Watford.
Roles and responsibilities:
* Handle inbound 'helpdesk enquiry' calls and emails
* Establish the most appropriate resolution to the customer's problems
* Communicate the resolution successfully
* Troubleshooting hardware, software
Training: NVQ Level2 in Customer service
Certificate obtained in April 2009, working towards NVQ Level3 in Customer service
* Handle inbound 'helpdesk enquiry' calls and emails
* Establish the most appropriate resolution to the customer's problems
* Communicate the resolution successfully
* Troubleshooting hardware, software
Training: NVQ Level2 in Customer service
Certificate obtained in April 2009, working towards NVQ Level3 in Customer service
Training, Customer service, Service, Hardware, Software, Customer
2007 - 2008
job
Health care assistant
BUPA Care Services.
Training: NVQ in Healthcare
Training, Health
2006 - 2007
job
Technical client support specialist for German speaking countries
DELL.
(Germany, Austria, Switzerland)
Roles and responsibilities:
* Providing support of IT hardware, software.
* Troubleshooting Dell hardware.
Roles and responsibilities:
* Providing support of IT hardware, software.
* Troubleshooting Dell hardware.
It, Support, Hardware, Software
2003 - 2007
freelance
Freelancer
private language education (German).
2005 - 2006
freelance
Project /event assistant (EU volunteer)
Natural Park Oewersauer.
* Responsible for project Sustainable development Luxembourg 2005
* Exposition related to Sustainable development In Luxembourg
* Responsible for organisation of the supporting program
* Exposition related to Sustainable development In Luxembourg
* Responsible for organisation of the supporting program
Event, Development, Organization
2002 - 2003
job
German teacher
Primary school.
Slovakia
Grammar school Puchov, Slovakia
Grammar school Puchov, Slovakia
My education
1997
-
2003
Constantine University
Masters, German (Minor in Political science)
Masters, German (Minor in Political science)
Open university
N/a, Computing and design studies
N/a, Computing and design studies
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