$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
3
jobs
Experience Strategy Consultant
Victoria Kirk Owal
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I partner with executives and creative teams to create and optimise a meaningful and profitable customer experience in a globally-connected world.
My approach is underpinned by deep expertise in cultural insight, product and user experience strategy -- essentials for nurturing business growth. I equip business leaders and agency teams with human and cultural insight and the structure they need to act on them, eliminating problems before they arise.
Operating as a hands-on trusted extension to companies and their research, product development, and marketing networks -- I create practical go-to market solutions that drive sales, profitability, user engagement, and reputation.
I take both an ‘outside in’ (led by customers, their values, needs and desired outcomes) and ‘inside out’ approach (aligning the business around a customer promise), so clients get human-centric solutions that they can actually deliver, on time and on budget.
My focus is multichannel and spans the end to end customer journey -- working with insight, marketing, sales, product, and technology functions within the businesses I support. And I specialise in cross-cultural understanding, facilitating ways for businesses to connect with today’s growth customers and tailor their technological capabilities to a diverse customer base.
My approach is underpinned by deep expertise in cultural insight, product and user experience strategy -- essentials for nurturing business growth. I equip business leaders and agency teams with human and cultural insight and the structure they need to act on them, eliminating problems before they arise.
Operating as a hands-on trusted extension to companies and their research, product development, and marketing networks -- I create practical go-to market solutions that drive sales, profitability, user engagement, and reputation.
I take both an ‘outside in’ (led by customers, their values, needs and desired outcomes) and ‘inside out’ approach (aligning the business around a customer promise), so clients get human-centric solutions that they can actually deliver, on time and on budget.
My focus is multichannel and spans the end to end customer journey -- working with insight, marketing, sales, product, and technology functions within the businesses I support. And I specialise in cross-cultural understanding, facilitating ways for businesses to connect with today’s growth customers and tailor their technological capabilities to a diverse customer base.
Markets
United States
(Remote
only)
United Kingdom
Rest of Euro area
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
German
Good
Available
My education
2001
-
2004
Pratt Institute
Masters of Industrial Design, User-centred design, universal design, product strategy and prototyping
Masters of Industrial Design, User-centred design, universal design, product strategy and prototyping
My thesis project focused on the role of Deaf cultural identity in designing technology systems, services, and products for hearing-impared users. It culminated in some deeper insights into the real purpose of amplification and sensory alerts, and a series of product and environmental designs aimed at making people aware of changes in their surrounding space sensitively, rather than jarring them. More broadly, it concluded that design interventions created for a niche audience or “edge case” can be successful in the hands of more mainstream users, as well.
Victoria's reviews
Victoria has not received any reviews on Worksome.
Contact Victoria Kirk Owal
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Victoria directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark