Profile Picture
2 jobs

Experience Strategy Consultant

Victoria Kirk Owal , London, United Kingdom


Experience

15 - 24 years

Other titles

Strategy Director customer insight specialist business consultant head of customer experience

Skills

Customer experience Design strategy Qualitative research

I'm offering

I partner with executives and creative teams to create and optimise a meaningful and profitable customer experience in a globally-connected world.

My approach is underpinned by deep expertise in cultural insight, product and user experience strategy -- essentials for nurturing business growth. I equip business leaders and agency teams with human and cultural insight and the structure they need to act on them, eliminating problems before they arise.

Operating as a hands-on trusted extension to companies and their research, product development, and marketing networks -- I create practical go-to market solutions that drive sales, profitability, user engagement, and reputation.

I take both an ‘outside in’ (led by customers, their values, needs and desired outcomes) and ‘inside out’ approach (aligning the business around a customer promise), so clients get human-centric solutions that they can actually deliver, on time and on budget.

My focus is multichannel and spans the end to end customer journey -- working with insight, marketing, sales, product, and technology functions within the businesses I support. And I specialise in cross-cultural understanding, facilitating ways for businesses to connect with today’s growth customers and tailor their technological capabilities to a diverse customer base.

Markets

United Kingdom
Euro area (Remote only)

Links for more

Once you have created a company account and a job, you can access the profiles links.

Industries

Banking Travel & Tourism Health care Financial services Automotive + 5 more

Language

German
Good

Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor

Available

Available from 24/05/2021

My education




Victorias reviews

Victoria has not received any reviews on Worksome.


Contact Victoria Kirk Owal

Worksome removes the expensive intermediaries and gives you direct contact with relevant talents.

Create a login and get the opportunity to write to Victoria directly in Worksome.

Continue



31900+ qualified freelancers
are ready to help you

Tell us what you need help with
and get specific bids from skilled freelancers in Denmark